Last Updated: June 05, 2025
At Homeland Restorers, located in Palos Heights, IL, we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) on our website, https://homelandrestorers.com, in compliance with applicable U.S. privacy laws. PII includes any data that can identify or contact you, such as your name or email address.
What Personal Information Do We Collect?
When you visit our site, register, fill out a form, subscribe to our newsletter, or respond to a survey, we may optionally collect your name, email address, mailing address, or phone number to enhance your experience with our 24/7 disaster recovery services. Providing this information is voluntary, and data is stored on encrypted servers.
When Do We Collect Information?
We gather information when you register, subscribe to updates, respond to a survey, complete a contact form, or provide details on our website.
How Do We Use Your Information?
We may use your information to:
- Personalize your experience with tailored content about our services, like Fire Damage Restoration or Mold Remediation.
- Improve our website to better serve you in Palos Heights, IL, and beyond.
- Respond promptly to your customer service requests, leveraging our 24/7 availability.
- Manage contests, promotions, or surveys related to disaster recovery.
- Send periodic emails about your inquiries or service updates (you can opt out anytime).
How Do We Protect Your Information?
Your security is a priority. We use an SSL certificate to encrypt data transmission, conduct regular malware scanning, and store information on encrypted servers compliant with industry standards. As we do not process credit card transactions, PCI compliance is not applicable.
Do We Use Cookies?
Yes, with your consent via a cookie banner, we use cookies to enhance your visit. These small files help us remember your preferences, track aggregate site traffic, and improve our disaster recovery services. Session cookies expire when you close your browser, while persistent cookies last up to 12 months. You can manage cookies through your browser settings, though disabling them may limit some features. We also use Google Analytics to monitor site usage, as detailed below.
Third-Party Disclosure
We do not sell, trade, or transfer your PII to outside parties without prior notice, except to trusted partners (e.g., website hosts) who assist in operating our site and maintain confidentiality. We may share anonymized, aggregated data (e.g., traffic statistics) for marketing purposes. We may release information to comply with the law, enforce our policies, or protect our rights, property, or safety.
Third-Party Links and Advertising
Our site may feature third-party advertising, such as Google AdSense. Google uses cookies (e.g., DART) to deliver ads based on your site visits. We implement Google Display Network Impression Reporting and Demographics and Interests Reporting. Google’s data retention policy is at https://policies.google.com/privacy. Opt out via Google Ad Settings, the Network Advertising Initiative opt-out page, or the Google Analytics Opt-Out Browser Add-On.
California Online Privacy Protection Act (CalOPPA)
CalOPPA requires us to post a privacy policy for California residents accessing our site. We comply by:
- Allowing anonymous visits.
- Linking this policy on https://homelandrestorers.com.
- Notifying users of changes via email to registered users and updates here.
- Enabling updates to your information by emailing info@apexmiles.com.
Illinois Privacy Laws
Based in Palos Heights, IL, we adhere to Illinois privacy laws, including the Illinois Personal Information Protection Act (PIPA). In case of a data breach, we will notify affected residents within 7 business days via an in-site notification. If Illinois has enacted new consumer privacy laws by 2025, we will update this policy accordingly. Contact info@apexmiles.com for inquiries about your rights under Illinois law.
Do Not Track Signals
We honor Do Not Track (DNT) signals where feasible. Third-party tracking (e.g., Google Analytics) may occur unless you opt out as noted above.
Children’s Online Privacy Protection Act (COPPA)
We do not target children under 13. If we inadvertently collect data from a child under 13, we will delete it upon notification from a parent or guardian via info@apexmiles.com.
Fair Information Practices
In the event of a data breach, we will notify users via an in-site notification within 7 business days. We support the individual redress principle, allowing legal recourse against non-compliant data processors. See FTC guidelines at https://www.ftc.gov for more details.
CAN-SPAM Act
We collect your email to respond to inquiries, send service updates, or market our disaster recovery solutions. We comply with CAN-SPAM by:
- Avoiding false or misleading email subjects.
- Clearly identifying advertisements.
- Including our address: Homeland Restorers, Palos Heights, IL.
- Processing opt-out requests within 10 business days via the email footer link.
To unsubscribe, click the link at the bottom of our emails or email info@apexmiles.com.
User Rights
You may request access, deletion, or portability of your data by emailing info@apexmiles.com. We do not currently transfer data internationally, but if this changes, we will update this policy.
Contact Us
For questions, to report a breach, or to exercise your rights, reach us at:
Email: info@apexmiles.com
Address: Homeland Restorers, Palos Heights, IL